returns
- Please reach out to us at proj.redeemed@gmail.com within 7 days of receiving your order
- Include in the email:Your order number; photos, where relevant, of the issues
- All returned items should be unused, unworn, and unwashed
- We does not accept worn, stained, damaged, or altered items
- We do not provide freight-to-collect (FTC) service for returning the package; the return shipping cost will be at your own expense
- WE DO NOT ACCEPT: Deliberately damaged items, Items sent back for return more than 7 days from the date of receiving the item, items accurately printed that the purchaser decides are not what they intended or no longer want, items deemed to no longer be required due to delayed delivery are delayed due to misinformation provided to (PR), such as the recipient’s incorrect phone number or shipping address
cancellations
- Please reach out to us at proj.redeemed@gmail.com within 48 hours of placing your order
- If the order has not yet been shipped out and fulfilled, there is a possibility of a full refund
shipping
- Orders usually take 2-3 days to fulfill and ship out and 7-14 days to reach their destinations
- Please refer to the shopify tracking given via email when purchasing a product to keep up to date on when your item is arriving
contact proj.redeemed@gmail.com for other concerns